As many of you know, XM customers have experienced service outages or significantly degraded service since Monday mid-morning, May 21.

We quickly identified the problem and are working hard to return to our normal levels of service. The problem occurred during the loading of software to a critical component of our satellite broadcast system, which resulted in a loss of one of our satellites. We expect normal service to resume midday today (eastern daylight time).

XM apologizes for any inconvenience this has caused. For updates, please go to www.xmradio.com In the meantime, you can enjoy many of our music channels on XM Radio Online (xmro.xmradio.com) if you are close to computer.

Again, we regret any inconvenience for not having your XM Radio service fully available.

***UPDATE*** XM is currently up and running in NJ.

Labels: satellite radio