Motorola is reportedly studying the problem in order to come up with some sort of fix.
T-Mobile customers that are experiencing the problem with their Sidekick Slide can contact T-Mobile Customer Care, at 1-800-266-2459, or speak with a sales representative at any T-Mobile retail location in order to get additional information or to discuss currently available options."
T-Mobile is now giving owners of the SideKick Slide a free upgrade to the SideKick LX.