Consumer Reports study garners rave reviews for iPhone, Verizon "Cell users gave three bars to Verizon's service, but Apple's iPhone won best-phone honors in a new Consumer Reports study.

Verizon earned a 69% score from users and won points for having a bit better coverage, less static and fewer dropped calls than fellow giants T-Mobile and AT&T.

Sprint came up worst, with a 59% score in New York.

The pricey iPhone, which works with AT&T service, was narrowly judged best phone by a panel of experts, edging out Treo and Blackjack models.

The results were part of a nationwide survey of more than 47,000 readers in 20 metro areas that appears in the magazine's upcoming issue.

Not surprisingly, cell phone users aren't very pleased with their service overall, with less than half saying they are completely or somewhat satisfied with their service.

The satisfaction rating is markedly less than similar figures for other services like cable and satellite TV or Internet service providers.

Cell phone companies also get poor marks for customer service, especially hard-to-understand policies about service contracts." Via NY Daily News .

Labels: att, cell phones, iphone, sprint, t mobile, treo, verizon

  ¶ posted by Jimmie Geddes, Editor @ 12/04/2007 09:19:00 PM