Sony realizes charging to remove software they install was a bad move Sony sure took a lot of flack today for the embarrassing "Fresh Start" service they were charging Vaio owners to remove software Sony installs on their Vaios. "Fresh Start" removes both VAIO-specific programs as well as games and other trial software. The practice is meant to "free up valuable hard drive space and conserve memory and processing power" before the system ever leaves the factory.

Someone at Sony realized that this was a terrible service to charge customers for and they've come to their senses after being bashed all over the internet today.

Sony has just released this statement:

"Starting March 22, Sony will offer Fresh Start free of charge. We want VAIO users to have the best experience possible with our PCs, and we believe Fresh Start will help ensure that happens right out-of-the-box."

Labels: sony

  ¶ posted by Jimmie Geddes, Editor @ 3/21/2008 04:45:00 PM