"Apple Inc. is distributing to its retail and sales personnel an internal iPhone 3G Frequently Asked Questions document which implies that first-day sales and activation procedures are still being ironed out. It does, however, provide some information on bulk iPhone 3G sales for businesses.
The 3-page document outlines recommended responses to 17 common questions customers may ask of retail staffers in the weeks and days leading up to the handset's official launch on Friday, July 11th, while urging those employees not to "speculate beyond the information that is public today." Check out AppleInsider for a run down of the FAQs.