""Let's take a look at the chronology here: On February 11, rumors began to circulate that Palm's Chinese manufacturing partner had suspended work on Palm's Pre and Pre-Plus smart phones," Goldman reports. "When asked about this, Palm released a statement saying that because of the Chinese New Year, and because of the new deal with Verizon, the company was ramping up ahead of the holiday, and then would resume manufacturing afterward. Palm also made a passing reference to trying to keep manufacturing in line with customer orders. But it was its casual connection to the Chinese New Year that made a suspension in manufacturing no big deal."
Goldman reports, "So, when did Palm know about that? A source at Palm confirmed to me this morning that the company did in fact know three weeks ago that Verizon and Sprint had halted new orders of the company's phones... Analysts I'm talking to are furious. Management has a serious credibility issue, I'm told, and this only makes it substantially worse."
Goldman writes, "The company seems to be playing fast and furious with the truth. Analysts are wary. And judging by the company's continuing plunge, investors are throwing in the towel. Difficulty competing in the marketplace is one thing; losing trust is quite another."
We all know Mr. Goldman has a love for Apple, but he makes a great point. Why did Palm try to blow off the cut in production of devices due to the Chinese New Year if they had already known that Sprint and Verizon halted new orders? The problem wasn't just going to go away. What's worse is that people inside Palm are now leaking what's been going on at Palm, and accusing the company of not being honest. This new revelation does not bode well for Palm. This will just draw more attention to Palm's choices as as a company, and once news of mistrust enters you're going to be fighting a lot more than expected earnings, or lack there of. Let's hope somehow Palm can regain composure and get back to focusing on the company that was so innovative and brought itself back as a serious player and major contender in the mobile world it did back at CES in 2009 when Palm showed the world the Pre and Palm webOS webOS. Here's hoping...
Labels: palm
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